If a Glassdoor Page Is Bad, Should I Run?


There are so many times that we hear candidates say, “I did some research on the company, and I am no longer interested in moving forward.” Here’s the problem with that statement -- more often than not, the only research that has been conducted has been through Glassdoor. Don’t get me wrong, we love Glassdoor! There are some great nuggets of information provided by Glassdoor; however, just like you learn in school, you cannot ever rely on just one source of information. That’s how we get #fakenews! 

A former boss of mine always talked about the 80/20 rule. You will never hear from 80% of the people that work for a company. They are generally happy and don’t have anything to report. However, it is those other 20% that are going to be vocal. 10% of them are insanely happy and will shout it to the world, and the other 10% are extremely unhappy, and, unfortunately, will also shout it to the world.  It’s these last 10% who tend to spend their time on Glassdoor. 

We are never going to tell you that a Glassdoor page is completely false; however, it also can’t be taken as the only truth. Remember, it is just one source of information. Here are some tips we would suggest before running away: 

  • Talk to us about your concerns. One of the great things about using Will Reed (or any good recruiting agency) is that we have already done the research. We probably know the backstory behind some of those reviews and have addressed it with the company. Most likely, we can alleviate any of your concerns.

  • Talk to the hiring manager about your concerns. At some point in your interview process, you’re going to have the opportunity to ask questions. This is a great time to bring your concerns (in a professional manner) to the hiring manager. Ask about the Glassdoor reviews. Hiring managers tend to be well aware of what the company’s Glassdoor page says and can speak to the themes you may be seeing.

  • Talk to a peer about your concerns. Be proactive! If the interview process is going well and headed in a positive direction, ask to speak to a current employee at the company or another on-level peer. While they will share what you spoke about with the hiring manager (remember, the interview never ends!), there is slightly less pressure speaking to a peer. Feel free to reach out to them on your own, too -- that shows great initiative! (We may even know someone we have previously placed who we can help connect you with...don’t hesitate to ask!)

  • Do your research. Was there a layoff that happened when all the reviews were written? Meaning, disgruntled employees may have taken to the press to share their frustrations! Trust us, as recruiters, we hear that layoffs happen -- they are real and it is business, not personal. 

  • Read through them all. Just like any other review site, there is going to be an algorithm that pulls certain reviews to the top and it may not be the most recent one. Make sure you do your due diligence in getting the whole picture. 

If nothing else, before you decide to “run”, talk to us! At Will Reed, our job is to make sure you have all the information you need in order to feel comfortable with a career change. We are here for you! 😃